I like living here I feel safe and neighbors are respectful.|Recommended: YesI do like living here it is nice neighbors are respectful
Thanks a million for your response! We are delighted to know that you are happy here at Creekside Grand!
What is going on with the Gate AGAIN |Recommended: NoI've resided in gated communities in the past and never had so many issues with the gate not working. What's the use of advertising this property as a gated community when the gate is constantly out of service And the call box for guest sucks as well. Several times I've had to drive to the gate to let my guests in due to it malfunctioning. Finally, it would be nice if the office actually answered the telephone. I have to take a lunch break and drive to the office to get service. Really
Frantz, Thank you for your patience as we experienced a massive phone and internet outage in June, this was the cause for the gate and phone lines to be down as long as they were. We are diligently working to avoid any future outages caused by weather. Unfortunately, we can never know when lighting will strike; but we can certainly make sure your living experience with us is a great one. I thank you for your residency and please stop by the Leasing office, I would love to meet you and discuss any further concerns you may have regarding our gate system.
Robberies|Recommended: YesMaybe there wouldn't be any robberies if the gate wasn't wide open for ANYONE to just come in . Security is only there 50 of the time, maybe less than that . The residents that live here obviously work in the travel industry . Meaning we're not here in town to protect ourselves belongings . Paying rent to not feel safe . You all have to do BETTER.
Thank you for your response Stefanie. Although we strive to keep our gates operable at all times, there are unforeseen occurrences that is completely out of our control. Our patrol service is onsite daily, at times you may not see them, however while patrolling the entire community, they will always see you and any abnormal activity if there be any. Please keep in mind, that in all communities gates and or a patrol service do not guarantee safety, they are just deterrence's. I thank you for your continued patience and residency, your thoughts and concerns are always important to us. Please do not hesitate to contact me shall there be any other concerns.
Overall beautiful property...maintenance is great east point power SUCKS |Recommended: YesEast Point power is keeping me from renewing my lease, also the increase in rent by 75. My water bill also went up 10 without notice. I do not like the fact that the leasing office sends out emails but never responds via email. I work non traditional hours and cannot always go into the office when they are open. Response via email is important.
Thank you for your feedback. We are looking to join forces with East Point Power to make move in's and renewals an easier transition. If you need assistance with this process, please stop by the Leasing Office and we will be glad to assist you. Again, thank you!
Convenient and great location |Recommended: YesOverall I feel safe and pleased to be a resident
Thank you for your response! We are glad you love Creekside Grand as much as we do!
Awesome |Recommended: YesAwesome
Ricardo, Thank you for the 5 star review. Please let us know if we can be of help in the future so we can always be Awesome. Thank you, Candice Customer Care
Great.|Recommended: YesI love the area.
I love the area|Recommended: YesI love the location of the property. The leasing office could be a little more organized. Parking is horrible though.