Its alright|Recommended: NoI like the place just fine, however I wish there was a playground for the kids, and I HATE the payment structure, no grace period after the 1st of the month, crazy lame, and then the web site doesn't reflect the amount that you owe, you need to use the paper bill. And you can't just write a check you need to get a cashier's check. Just awful.
I know our resident portal for payments can be a bit tricky to navigate at first- rent does not actually post until the first of the month that is due so if you are paying before the first you do have to estimate or use your paper billing. However, you are welcome to call the office or email at any time and we can help you with an online payment issue - including the ability to write personal checks. We hope the balance of your experience in your home at James Pointe is positive - please contact us at any time if we can help you. We appreciate you taking the time to write a review. Diana Community Director 801.262.7776
The parking lots at night are dark and scary.|Recommended: YesGood.
We take your feedback very seriously, and will definitely do all we can to improve the situation. Can you call the office to discuss which specific area is of concern so that we ensure we are meeting your needs? Thank you so much for your assistance - we want James Pointe to be a fantastic place for you to call 'home'. Thank you Diana Community Director 801.262.7776
What is 26.79 balance |Recommended: Yesits grate
Please give us a call in the office regarding your question - we are so happy that you would recommend us to your friends
Responsive, great community|Recommended: YesI am going on three years here - the service team is extremely responsive, and I love knowing all of my neighbors through our shared love of dogs
Nice place to live|Recommended: Yespeaceful and safe
Love it |Recommended: YesLove the apartment. Quiet community with friendly staff. No problems so far
Old apartments showing their age, but still nice and comfy. |Recommended: YesOther than the freeway noise from I215, its ok
Good place to live, safe and comfortable|Recommended: YesIt is a fairly quiet, friendly community
Good Living Space|Recommended: YesOverall good experience
Great area, very convienient to stores, shopping, and freeway|Recommended: YesIt's noisy at times, especially the neighbors with small dogs, but I have enjoyed living here the past 6 months.
Great Staff, Mediocre Apartment|Recommended: YesPros: We have lived here for about 4 months and haven t had any real problems. Management is reasonable and helpful. The maintenance team is awesome. They are happy to fix or help with anything you need in a timely manner. And they do a good job. There is ALWAYS available parking, including at least one covered spot for each unit. We love the area. It is right down the street from Fashion Place Mall and within 5 minutes of Target, Walmart, Wheeler Farm (and park), and just about any fast-food you could want. It is also very close to the freeway. The community feels safe. We haven t had anything stolen or heard of any crime. For LDS, the ward here is wonderful. Cons: The apartment itself is just okay. It is old and small for the price. There is hardly enough space in our unit for a dining table. It is not ideal for having more than 2 people over for dinner or anything. The walls are thin and we can often hear our neighbors and their dogs. There are more costs than just rent and utilities. They also make you pay weird fees like pest control and they make you get renter s insurance. The extra fees add around $20-30 to our bill every month. People who live here are mostly friendly but not sociable. There are a lot of smokers and a TON of dogs that poop on the grounds. Most people pick it up, but there is almost always poop somewhere. The fitness center is very small and all the machines are very old and/or broken. None of the weight machines work.
A fantastic place to live|Recommended: YesNo hassle, no worries, great parking options
I love it here! It s a really nice place to live! :)|Recommended: YesJamespointe has been the best place I ve lived so far. The office has helped me with a few minor maintenance issues these past couple weeks and have been great. Also, I love the area. Murray is amazing! :) Thank you to all at Jamespointe. I truly appreciate all you do. :)
I like living at here.|Recommended: Yesfriendly, nice, clean, and maintenance is always helpful
Acceptable.|Recommended: NoNot too bad.