Work order review|Recommended: Yesresponse was quick and i am happy with the service.
Thank you for the response! We truly appreciate the feedback! Reagan H. Community Director Ashley Court Apartments
Cars racing at night and very late on the weekend. |Recommended: YesI would highly recommend Ashley Hill Court Apartment's. It a beautiful place to live. And most of all very safe.
Thank you for the great feedback and that you are enjoying your home and community. If you see anything in the evenings such as the racing you mentioned during the weekends, please call the police so they are aware this is happening. In the meantime, I will reach out to our CMPD community coordinators for this area so they are aware of what you are witnessing. Thanks again, Reagan H. Community Director Ashley Court Apartments
Good|Recommended: YesGood community. However the building premises are not clean. The staircases, common areas are not clean. The lines in the Parking lot are faded away. Trash is always piled up in the common trash area.
Thank you so much for bringing these issues to my attention. I appreciate the specific feedback and I am glad you are enjoying the community otherwise. I will speak with maintenance regarding the building and common areas and look into the parking lot items you mentioned. Thanks again and I hope you were able to enjoy a donut today on your way to work from our staff here at Ashley Court. Have a great weekend, Reagan H. Community Director Ashley Court Apartments
Very happy I made this move....|Recommended: YesAshley Court was recommended to me by a friend. I've lived in Charlotte for 14 years and always stayed on the East side Matthews area. I NEVER thought I'd move from that area. I had found an apartment in that area and the day I was supposed to sign my lease I happened to be in the vicinity of Ashley Court and thought What the heck. I might as well take a look. I'm sure it's not for me but I'll take a look. . I knew almost immediately that I could make a home here. I came to tour a 1 bedroom unit. The 1 bedroom is spacious almost 1000 sq. ft and really nice but I would still need storage since I was moving from a 2 bedroom unit. I decided to take a look at the 2 bedroom unit for comparison and immediately fell in love with it. I tell everyone how much I LOVE my new place. It's not what I expected but everything I wanted and more It's open floor plan is fantastic. There's lots of light. The full kitchen is perfect for me and beats the heck out of the galley kitchens I've always had in my apartments . Plenty of closet space..... and the master suite accommodates all of my bulky furniture . And I love the sunroom I've had to put in a couple of maintenance requests and both have been handled quickly and completely. No problem there. The property is beautiful as well. Compared to what I found during my apartment search, this is a tremendous value. I thought 1245 sq. ft with all these beautiful finishes would certainly be out of my price range. I can't say enough about Aisha and the other ladies in the office. They have been very welcoming and help me find my way around the area. Honestly, the transition has been easier than I thought and I couldn't be happier.
We are so happy you gave us a try and stopped by. Hearing how well you have been treated, between the office and service team, in addition to your love of the apartment and value for you money really puts a smile on my face! We truly value you as a resident and greatly appreciate the wonderful review you took the time to write. I look forward to seeing you at one of our resident events and thank you, Reagan H. Community Director
Sorry, I cannot read this entire field. I am not due what the question is. |Recommended: YesI would say that it is an overall quiet place to live. It is safe. Parking is good. The floorplans are spacious. It's convenient to 85 and 485. My only warning to a friend would be the drag racing at night and on weekends. I would also day that staff is responsive but only email. If you call the phone more than likely will not get answered.
Thank you for your feedback! We agree the location is great and are excited you have enjoyed your time with us thus far. Thank you for bringing the car situation to our attention. I have discussed with our CMPD community coordinators for this area and they will be on the lookout. Yes, we were without phone for a few weeks due to the storms but we are back up and running. Feel free to call, email or stop by if you need anything! Thanks again, Reagan H. Community Director
Love it|Recommended: YesVery quiet. Love the space and enjoy the location. I love my home.
We are so glad you love your home! We love having you as a resident so if you need anything at all, please let us know! Thanks so much, Reagan H. Community Director
Beautifully Managed |Recommended: YesAshley Court Apartments are beautifully managed. This is one of the well managed apartments I have yet to reside in. The community is quiet, friendly, and welcoming. As with every community you have those noisy, disorderly neighbors however, as an overall view-point this community is culturally diverse and everyone is so friendly. The breeze-ways are a little trashy sometimes people tend to individual pieces of trash in the parking lot or stairways, i.e. cups, food containers, etc . I've only resided at Ashley Court for over a month now and I am enjoying the all the amenities, and spaciousness of my new place. There are always activities or events hosted by management or other residence that I will soon be participating. Management is always professional and helpful, if one office team member is busy, there will definitely be another assisting you right away. What more can I say, I love Ashley Court Apartments.
Thank you so much for wonderful comments as well as points given where we could be even better. As a team we work towards keeping the community clean and welcoming as possible so we appreciate the feedback. We also look forward to seeing you at our next community event. Should you need anything in the meantime, feel free to reach out to the office staff, we will be glad to help. Thanks again, Reagan H. Community Director Ashley Court Apartments
Pretty good compared to other places|Recommended: YesThe apartments are beautiful. The trash people come by way too late midnight sometimes . The message doesn't get relayed about repairs sometimes. And one jerk always reves his engine late at night, but that's not an apartment company related thing.
We really appreciate that you love the look of your home, we agree! I also appreciate your feedback regarding the valet waste. I know some of that is out of our hands but I can always let them know what residents are telling me. Regarding the revving of the engine, if you can tell which vehicle it is coming from, let us here at the office know and we can go from there. Thank you again and let us know of anything else you may need. Reagan H. Community Director Ashley Court Apartments
Great Complex|Recommended: YesI transferred my lease from one Milestone Management property to another. I moved from Greensboro and the staff was extremely helpful in helping me transfer my lease to an Ashley Court in Charlotte. The quality of Ashley Court is great. It is relatively pricey, but the apartments are great, and the staff is extremely friendly.
I'm glad to hear we smoothed that transition to Charlotte for you and the team was friendly. We are glad you enjoy your home and hope to see you at our resident events coming up in February! Thanks so much, Reagan H. Community Director
Employees In Leasing Office |Recommended: YesEvery time I come to the office Aisha is so helpful, I need items to be faxed and scanned often and she never has a problem with assisting me. She is a great asset to this community, and a sweet spirit. Thank You Ashley Court for making me feel at home
Thank you so much for your kind words and we are glad you feel at home with us here at Ashley Court. I agree, Aisha is a great addition to the team and I will let her know how much you appreciate her. Reagan H. Community Director
The staff is very warm and welcoming. |Recommended: YesThe staff is very warm and welcoming. Very professional and informative. I called on Wednesday and was moving in two days later. Thanks be to God they had availability and I got my GARDEN TUB
Awesome and thank you! We appreciate great feedback and I am personally glad to hear you are pleased with our team! Enjoy your tub! Reagan H Community Director
Overall I enjoy living here.|Recommended: YesIts great
Awesome, thanks for letting us know you have enjoyed living with us so far. If you need anything, you know where to find us! We hope to see you at the pool party tomorrow night from 8pm-11pm too! Reagan H.
Good Property |Recommended: YesGood community to live in. The staff changes a lot. Maybe it comes with this type of profession. The only two issues I have is the equipment in the workout facility, it never works and it's hard to get someone on the phone if you have a question.
Thank you for your feedback as we appreciate ways we can improve. I am happy to announce that we have revamped the fitness center. It has all new equipment from the cardio to the weight machines, fresh new paint and the carpet was replaced with professional grade rubber gym flooring! We will be having a grand re-opening on the 20th so be on the look out for more info on this. We did have a leasing director go out on maternity leave but will be back with us in August so I apologize for the unfamiliar faces. In addition, we are working on having another leasing director on hand to help us with all of our resident needs. Thank you again and I look forward to seeing you on the 20th. Reagan Hill, CAM Senior Community Director
Very very lovely place |Recommended: Yessafe and beautiful
Yezi, We appreciate you taking the time out to post a review. We hope that you continue to enjoy your stay here with us and thank you for your residency. Sincerely, The Ashley Court Staff
Excited about upcoming changes|Recommended: YesNice, friendly, quiet atmosphere. wish the gym would reopen.
We are excited about the changes too and are working towards making some upgrades to the fitness center as well. More info to come! We appreciate your patience and thank you for the excellent review.