Landmark at Laurel Heights Apartment Homes

At Landmark at Laurel Heights you will experience the customer service and superior attention we give our residents. At our Mesquite Apartments, there are so many great amenities to enjoy like an inviting clubhouse/game room, 24 hour fitness center, glistening pools, WIFI coffee bar, resident business center and so much more. The one, two and three bedroom interiors are styled with french doors, a complete appliance package, a fully equipped kitchen, and more! Make the move to these sophisticated Apartments in Mesquite, Texas and make Landmark at Laurel Heights your new home today!

Ratings & Reviews

Overall Rating

4.00(24 reviews)95.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Beautiful apartments,friendly people submitted by Anthreaous P. - |Recommended: YesI absolutely love living here.It's quiet,The people are nice and I feel very safe living here.
I think if we pay for 3 pools open them....that is why i moved over here. but the 3 pools are never open.submitted by Halana H. - |Recommended: YesAsk to see the apartment first that you would be moving in.
response from property -Hello, We had to close your pool for enhancements. We have just resurfaced the deck and the pool itself. Unfortunately, this does take time but we do have 2 other pools available. We have also just started tree work in your area and have purchased new pool furniture for your pool. Your going to love it!! If you have any other questions or concerns please feel free to reach out to one of our team members. Thank you, Landmark at Laurel Heights Team
Home submitted by Shavonta E. - |Recommended: Yesyes I like living here
response from property -Thank you Shavonta for your review! Please let me know if we can help you with anything at all!! Landmark at Laurel Heights Team
Overall, I enjoy the property.submitted by Laura H. - |Recommended: YesQuiet community with decent grounds and apartments, fairly priced. A much better experience than prior apartment living.
response from property -Hey Laura, We are very happy that you and your family have enjoyed your home here with us. Congratulations on the new house and please let us know if you ever need anything at all. Landmark at Laurel Heights Team
No longer impressedsubmitted by Penny H. - |Recommended: NoParking is horrible - have to pay for spots because there's not enough handicap parking and people park in our paid spots and towing is not enforced. It's insane that we're required to pay for trash pickup when it's not wanted and given a trash can to use that's a requirement and required to keep it in our home just added clutter Apartments and cars are getting broken into more frequently and we are not notified from office staff - there's an average weekly basis that MPD is in our parking lot
response from property -Thank you for taking the time to express your concerns with our team. I hope our conversation yesterday answered your questions and concerns. We have enjoyed you and your family living here with us the past several years and more to come. Thank you, Landmark at Laurel Heights Team
The property is well kept.submitted by Dawn B. - |Recommended: YesI love it coming from a home for over 20 years not bad at all.
response from property -Thank you so much for your nice words. Please let us know of any ways we can improve. Thank you, Landmark at Laurel Heights Team
Convenient Locationsubmitted by Yasmin B. - |Recommended: YesIt is an open parking that anyone can use, so you might find it difficult to park, depending on the day. As far as noise goes it is terrible, I can hear every step, every door shot and every shower my up stairs neighbor takes, also we are next to the Nissan dealership, we can hear whatever machinery they use from across the wall. Now I don't know if it because it is winter but as far as I've been here, the accessible yard outside is always full of dogs turd, and I don't believe anyone in maintenance does anything about the issue or send letter to apartment pet owners to be more considerate. Now the Staff, on the other hand, are great, excellent professionals, they are easy to get a long with and very helpful, the Maintenance staff are very responsive and will try to reach as soon as they can and let you know the turn around time, and keep you updated of the situation. Overall this is not a bad place, but it could be better for the amount a money spent.
response from property -Thank you so much for taking the time to give us a review. I will address the pet feces in the grassy areas with our maintenance team and with the other residents. We do have a few of the greatest maintenance guys and office staff out there and I will let them know about your kind words. Thank you, Landmark at Laurel Heights Staff
Thin Walls and floors but great staff and Maintenancesubmitted by Jonathan H. - |Recommended: YesIf you don't mind hearing what happens in the bathroom next door or when your down stairs neighbors baby is crying, then there aren't any real issues. Top notch maintenance staff who quickly take care of problems, friendly office staff who are always willing to help and no pest or rodent problems to speak of. There are a lot of kids in the complex, so on nice days it can get a little loud but it's what kids do and you get used to it.
response from property -Thank you for taking time to give us a review! Our team strives to give each resident the best service we can each and every day.
Not the worst, not the bestsubmitted by Courtney M. - |Recommended: YesI have lived here to over two years and I have had the same neighbors the entire time, which is nice. But what isn't so nice is being able to hear them walk around or flush the toilet or run the shower or hear their music. The quality of the apartments is what is to blame for all of this. There is ZERO insulation In the winter, the heat runs almost 24 7 because their is nothing keeping it in. Same thing with the air conditioning. If they can't fix the insulation in the walls, the least they could do is replace the windows that always fall out when there is a strong wind The one thing I can't complain about at all is the maintenance. They are SO nice and they get the job done ASAP and do it right the first time. I just wish I could say the same about the management. They have poor customer service, at best and don't ever have a real reason for the charges that are given to you. It's standard prices'. Thankfully, I haven't had to deal with them very much or I wouldn't have lasted the two years. Overall it's a clean, family friendly neighborhood. Just don't expect too much and you won't be disappointed.
response from property -Thank you for the review! We do have our phase I that was built as condos so the construction is different from phase II. If you would like to come in and talk to me about this please do. Thank you!!
Great personality submitted by Michael T. - |Recommended: YesQuiet and peaceful
response from property -Thank you and we are so glad you choose to renew your lease with us!!
Other than car break ins a nice placesubmitted by Bradley O. - |Recommended: YesWater bill is too high for one person, security sucks, me and 4 of my neighbors in the 2 buildings facing Galloway have had cars broken in to. Nice Neighbors quiet at night, great maintenance people and friendly staff.
response from property -Thank you Mr. Oliver for sharing your concerns. I will get with our Courtesy Patrol and see how we can improve their services. Thank you for the nice complements on our maintenance and office staff!!
Good submitted by Pearlie C. - |Recommended: YesLove the apartments 2yr living here , but I can ALWAYS hear the people that live above me .
response from property -Thank you so much for sharing your experience here with Landmark at Laurel Heights. When you get a chance I would like to talk to you about your noise concerns so that we can get that taken care of for you. Thanks again for your response!!
Apartments submitted by Melanie J. - |Recommended: YesBeautiful apartment. Haven't had a problem. When maintenance is needee,they come at timely matter. Very satisfied
Okaysubmitted by Ida P. - |Recommended: YesGreat. Really enjoy the convenience. Enjoy the staff.
Livelihood... submitted by Robert G. - |Recommended: YesStaff is very efficient...
response from property -Robert, We really do go the extra mile to make sure you have a well-kept home, you have fun, and are proud to come home. Please let us know how we can serve you better. Thank you, Candice Customer Care